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InterAct is an inbound solution which is primarily used to automate customer centric business processes and relieve the pressure on live agents handling consumer calls. It can also work as an ACD (Automatic Call Distribution) in a typical inbound call center, thus minimizing abandoned calls and provide a callback mechanism to the caller. This Solution is equipped with Analog & Digital Setup. This Solution improves Customer Convenience, Increases Agent Efficiency, Expanded Capacity, Reduce Overhead Cost, A Comprehensive View of Customer Activity, and Attend Calls at FIRST ring.

Multilingual greetings to the caller as per caller ID. InterAct can speak many languages and can decide which language to speak by the caller ID just like an intelligent human! Making a caller, who is a prospective customer, feel at home with his native language, and would surely put you at advantageous position than your competitor!

Last but not Least InterAct works 24 hours a day it never greets the caller with tired Voice!

Industry Verticals
  • Telecommunications - Fixed LL, Cellular, Broadband
  • Utilities - Power Utilities
  • Financial Services - Capital Markets/Securities
  • Education - Higher Education
  • Media & Entertainment - Music, Film, & Sports
  • Healthcare - Healthcare Providers
  • Financial Services - Banking
InterAct Clients
our valuable clients who are happily using CallConfine
Nexsus Testimonials
our great clients and their kind words

Titus Gunaseelan
Executive Director - IT
JM Financial Services Pvt. Ltd
"We tried Nexsus for the Voice Recording Solution in our Head Office and PAN INDIA Branches. We were very impressed with their work. The results were very accurate in a short timeframe. The staff were professional and thorough. The Technology use is futuristic and provides us with all the LIVE MIS what is needed. Based on this experience we also have implemented their Contact Center Solution - CallBalance, and we are extremely satisfied with product. Nexsus has worked both professionally and promptly to meet our customer service needs and we praise them for their continued support. We will not hesitate to use Nexsus again for any of our future work, and would recommend them to other companies with similar requirements."

Ranjeet Shetty
Manager - CRM
Ventura Securities Limited
"Dear Team Nexsus, As one of the leading stock broking firms, at Ventura Securities we take great care in selecting our technology providers as they are a direct reflection on our reputation and level of delivery. We recognize Nexsus to be the leading provider for IVR and Voice Logging CTI Solutions and were impressed by their knowledge, experience and technology. Nexsus PAN INDIA reach and technical capabilities enables us to easily deploy IVR and Voice Logger projects as well as deliver a consistent approach for all of our research teams and business units via the Nexsus' technology platform."

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